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Items for Author "Yoshida" 

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Showing 8 items.

Collection Date Title Authors Bitstream
[運輸科學系] 演講及研討會 2013-07 Analysis of key factors for formation of strategic alliances in liner shipping company: service quality perspective on Asia/Europe route after global economic crisis Huang Sheng Teng; Yoshida; S.; 黃聖騰
[運輸科學系] 演講及研討會 2013-06 Service quality assessment based on customer satisfaction in international freight forwarding industry: An empirical study in East Asia Huang Sheng Teng; Bulute; E.; Duru; O.; Yoshida; S.; 黃聖騰
[運輸科學系] 演講及研討會 2013-04 Evaluation on service quality and customer satisfaction of international freight business Huang Sheng Teng; Yoshida; S; 黃聖騰
[運輸科學系] 演講及研討會 2012-09 Shipping performance assessment and the role of key performance indicators: Quality function deployment for transforming ship owner's expectation Huang Sheng Teng; Duru; O; Bulute; E.; Yoshida; S.; 黃聖騰
[運輸科學系] 演講及研討會 2012-07 Analysis on customer satisfaction using quality function deployment approach: an empirical study of fourth party logistics service providers Huang Sheng Teng; Yoshida; S.; 黃聖騰
[運輸科學系] 演講及研討會 2012-06 Applying quality function deployment to enhance customer satisfaction of shipping service company in Taiwan Huang Sheng Teng; Yoshida; S.; 黃聖騰
[運輸科學系] 演講及研討會 2011 Applying Fuzzy QFD to the study on improving the service quality of logistics service: an empirical study of home delivery industry in Taiwan Huang Sheng Teng; Yoshida; 黃聖騰
[運輸科學系] 演講及研討會 2011 Multi-Layer Quality Function Deployment(QFD)Approach for improving the compromised quality satisfaction under the agency problem Duru; O. .; Bulute; E.; Huang; S.T; Yoshida; S.; 黃聖騰


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