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Serviceability Investigation of the Rehabilitation Bus in Keelung City
|Authors: ||Chen, Shu-Huei|
|Contributors: ||NTOU:Department of Transportation Science|
Elderly;Handicapped persons;Wheelchair accessible transit service;Rehabilitation bus
|Issue Date: ||2020-07-02T08:26:01Z
In early 2019, the population of Keelung City fell below 370,000, reaching a record low in the past 23 years. Among the current population, 21,151 are disabled and the elderly account for 15.4% of the population. The transit service for the elderly and the disabled has become the focus of Keelung City Government. At present, there are only 31 rehab buses in Keelung, which can hardly satisfy the needs of the elderly and the disabled. This study is to investigate the current situation of the rehabilitation service of the rehabilitation bus service and explore the service deficiencies and situations in Keelung. A questionnaire including three parts: basic information of the respondents, the awareness and attitude of the rehabilitation bus service and their attitude towards the service of rehab buses was designed and administered to the elderly and the disabled. The survey was conducted from October 2018 to January 2019, and a total of 327 participants was recruited to finish the survey. According to the survey results, the respondents were satisfied with the service of Rehab bus. However, participants lack of understanding of the regulations of rehab bus services essentially. The shortage of rehab bus service in peak hours, 7-day early reservation, and companion requirement influence the willingness of people to take the rehab bus. It is recommended that City Government raise the awareness of the public in the regulations of applying for the rehab bus services. In addition, administration should initiate an integrated service platform to accommodate the wheelchair accessible transit services, including the rehab bus and wheelchair accessible taxis, to provide better services to the elderly and the disabled. The reservation of the rehab bus should be more flexible through fax, internet and mobile phone. Due to insufficient budget, the Keelung City Government is unable to purchase additional vehicles and increase the number of rehab bus drivers to satisfy the mobility needs of the elderly and the disabled. It is recommended that administration offers financial incentives to encourage companies or people to donate money for operation expenses of rehab bus and promotes share riding to meet the mobility needs of the elderly and the disabled.
|Appears in Collections:||[運輸科學系] 博碩士論文|
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