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Please use this identifier to cite or link to this item: http://ntour.ntou.edu.tw:8080/ir/handle/987654321/47044

Title: Openings and Closings in Intercultural Email Communication: A Case Study of Taiwanese, Japanese, and Italian Students
Authors: Hsin-chou Huang
Contributors: 國立臺灣海洋大學:海洋文創設計產業學位學程
Keywords: Closings EFL
Email
Computer-mediated communication
Pragmatics
Openings
Date: 2015
Issue Date: 2018-06-29T01:01:30Z
Publisher: Email Discourse Among Chinese Using English as a Lingua Franca
Abstract: Abstract: This study investigates the distinct features of email openings and closings that emerge when EFL students interact with their global peers in cross-cultural exchanges. The data are drawn from two email exchange projects—one between Taiwanese and Italian students and the other between Taiwanese and Japanese students—which took place over the course of 2 years. Using conversational analysis and discourse analysis, this study analyzed a corpus of 768 emails and revealed interaction patterns in openings and closings among the different ethnic groups. Results showed that the most frequently used opening strategies were salutation + name, followed by greeting, question, no opening, and gratitude. Closing strategies included signature, farewell/ending salutation, expectation, no closing, and gratitude. Ethnic differences in the use of opening and closing strategies were also identified. By highlighting the variability of email communications, this paper can provide a preliminary understanding of electronic discourse in pragmatic terms.
Relation: pp 185-204
URI: http://ntour.ntou.edu.tw:8080/ir/handle/987654321/47044
Appears in Collections:[海洋文創設計產業學士學位學程(學系)] 期刊論文

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