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Please use this identifier to cite or link to this item: http://ntour.ntou.edu.tw:8080/ir/handle/987654321/41925

Title: A Study of the Performance Evaluation for Airline Operation
Authors: Gin-Shuh Liang
Tsung-Yu Chou
Shan-Shan Chuang
Contributors: 國立臺灣海洋大學:航運管理學系
Keywords: Air transport
Fuzzy set theory
Fuzzy MCDM
Entropy
Relatedness measures
Balance scorecard
Date: 2006-01
Issue Date: 2017-04-12T08:09:44Z
Publisher: Proceedings of the 2006 Joint Conference on Information Sciences
Abstract: Abstract: Combining the concepts of balanced scorecard, fuzzy set theory and entropy, a systematic fuzzy multiple criteria decision making (MCDM) for airlines operating performance evaluation is proposed. A hierarchical structure is constructed through the concept of balance scorecard includes four perspectives: finance, customers, internal business processes, and learning and growth. The triangular fuzzy numbers are used to denote the weights of all criteria and the evaluation values of all alternative airlines versus subjective and objective criteria. For effectively measuring the average essence of information quantity, the entropy weighting method is utilized to modify the weights of subjective criteria. Thus, the explanation ability and reliability of criteria can be effectively conveyed.
URI: http://ntour.ntou.edu.tw:8080/ir/handle/987654321/41925
Appears in Collections:[航運管理學系] 演講及研討會

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