National Taiwan Ocean University Institutional Repository:Item 987654321/40058
English  |  正體中文  |  简体中文  |  全文笔数/总笔数 : 27320/39164
造访人次 : 2477916      在线人数 : 36
RC Version 4.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
搜寻范围 进阶搜寻

jsp.display-item.identifier=請使用永久網址來引用或連結此文件: http://ntour.ntou.edu.tw:8080/ir/handle/987654321/40058

题名: Balanced scorecard performance evaluation in a closed-loop hierarchical model under uncertainty
作者: Yuan Hsu Lin;Chih-Cheng Chen;Chuck F.M. Tsai;Ming-Lang Tseng
贡献者: 國立臺灣海洋大學:航運管理學系
关键词: Balanced scorecard;Analytical network process;Fuzzy set theory;Closed-loop hierarchical structure
日期: 2014-11
上传时间: 2017-01-12T07:58:06Z
出版者: Applied Soft Computing
摘要: Abstract:This study provides valuable support for successful decision making in network hierarchical structures. The balanced scorecard (BSC) is a measurement system that requires a balanced set of financial and non-financial measures. This study examined both qualitative and quantitative data for the proposed hybrid analytical method. Although numerous studies have been conducted in industry and academia for the development of BSC performance measures, few studies have explored a BSC hierarchical network structure and interdependence relations under uncertainty. This study proposed a set of hybrid approaches for the real case of a performance evaluation of a leisure farm and demonstrated a closed-loop analytical network process for the hierarchical and interdependence relations BSC to assist research improve practical performance and enhance management effectiveness and efficiency regarding qualitative and quantitative information. This study adopted the traditional BSC framework that considers importance weights, performance weights and norm values. The results indicated that the financial aspect is highly weighted and exhibits superior performance; however, the customer aspect exhibits a higher ranking when considering the importance weight and norm value. Managerial implications and concluding remarks are also included in the study.
關聯: 24, pp.1022-1032
URI: http://ntour.ntou.edu.tw:8080/ir/handle/987654321/40058
显示于类别:[航運管理學系] 期刊論文

文件中的档案:

档案 描述 大小格式浏览次数
index.html0KbHTML65检视/开启


在NTOUR中所有的数据项都受到原著作权保护.

 


著作權政策宣告: 本網站之內容為國立臺灣海洋大學所收錄之機構典藏,無償提供學術研究與公眾教育等公益性使用,請合理使用本網站之內容,以尊重著作權人之權益。
網站維護: 海大圖資處 圖書系統組
DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - 回馈