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Please use this identifier to cite or link to this item: http://ntour.ntou.edu.tw:8080/ir/handle/987654321/39932

Title: Trust disposition, trust antecedents, trust, and behavioral intention
Authors: Stephen W. Wang;Chia-Hung Hsieh;Waros Ngamsiriudom
Contributors: 國立臺灣海洋大學:航運管理學系
Date: 2015-07
Issue Date: 2017-01-06T08:44:30Z
Publisher: The Service Industries Journal
Abstract: Abstract:Trust is important for fostering successful relationships, reducing uncertainty and risk, and increasing willingness to purchase. This study tests the replications in the mobile banking (m-banking) industry and the influence of trust on purchase intention via investigating the relationships between disposition to trust, and trust antecedents to trust in forming trust in m-banking services, which in turn leads to behavioral intention to adopt those services. In spite of numerous studies being focused on the critical role of trust in recent decades, the topic of multidimensional trust antecedents in m-banking, as well as the effects of disposition to trust on m-banking adoption intention has been relatively neglected. Based on the data collected in Taiwan, the results reveal significant positive relationships between disposition to trust, trust antecedents, and trust. Meanwhile, the relationship between trust and behavioral intention are positively significant. Contributions and managerial implications are discussed.
Relation: 35(10), pp. 555-572
URI: http://ntour.ntou.edu.tw:8080/ir/handle/987654321/39932
Appears in Collections:[航運管理學系] 期刊論文

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