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Please use this identifier to cite or link to this item: http://ntour.ntou.edu.tw:8080/ir/handle/987654321/39869

Title: Determinants of success for online communities: an empirical study
Authors: Hsiu-Fen Lin;Gwo-Guang Lee
Contributors: 國立臺灣海洋大學:航運管理學系
Keywords: Success of online communities;System quality;Information quality;Service quality;Member loyalty
Date: 2007-02-03
Issue Date: 2017-01-05T06:19:41Z
Publisher: Behaviour & Information Technology
Abstract: Abstract:Although online communities can significantly facilitate collaboration among Internet users, the determinants of success of online communities have seldom been studied empirically. Using the updated DeLone and McLean information systems success model as a theoretical framework, this study proposes a research model to examine the determinants for successful use of online communities. Based on a survey of 165 community members, this study uses structural equation modelling (SEM) approach to investigate the research model. The analytical results strongly support the appropriateness of the research model in identifying the determinants of success of online communities. The analytical results also showed that system quality, information quality and service quality had a significant effect on member loyalty through user satisfaction and behavioural intention to use the online community. Finally, this study discusses the implications of these findings and offer directions for future research.
Relation: 25(6), pp.479-488
URI: http://ntour.ntou.edu.tw:8080/ir/handle/987654321/39869
Appears in Collections:[航運管理學系] 期刊論文

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